Privacy Policy

Security & Privacy

Trademarks, Copyrights and Restrictions

All materials on this site, including, but not limited to the images, illustrations, audio clips, and video clips, is protected by copyrights, trademarks and other intellectual property rights which are owned and controlled by Factory Master Sdn. Bhd.

Material on any Website owned, operated, licensed or controlled by Factory Master Sdn. Bhd. is solely for your personal, non-commercial use.

Such material may not be copied, reproduced, republished, modified, uploaded, posted, transmitted, or distributed in anyway, including by email or other electronic means, without the express prior written consent of Factory Master Sdn. Bhd.

Use of the materials on any other website or networked computer environment, or use of the materials for any purpose other than personal, non commercial use is a violation of Factory Master copyrights, trademarks, and other proprietory rights, and is prohibited.

Collections and Use of information

Home Master collects personal data for the purpose of providing a specific product or services requested by the customer.

Certain information may be required to provide this product or service, such as full name of customer and recipient, authorized users, email address, billing address and contact phone numbers.

The information collected may also be used to inform the customer of additional products and services, which maybe interest to them.  All marketing material sent to the customer will include an option for the customer to request removal from mailing or contact lists for any future marketing.

Disclosure of Information

Factory Master Sdn Bhd will not disclose any personal information such as your name, address, email, telephone number to any person outside of the company, unless the customer has authorised us to do so or unless required by law to disclose such information.

Furthermore, under no circumstances will Factory Master Sdn Bhd sell or receive payments or services for disclosing customer's personal information to any partner or external company.

 

Cookies

A cookie keeps track of the information you provide such as the products in your shopping cart.

Factory Master Sdn Bhd use cookies to let us know that your area prior customer and to provide certain features such as member options.

We do not store any personal or financial information about you using cookies.

The majority web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies.

You will need to modify your current settings for 'Cookies' in the Options menu of your browser, in order to view this site.

Payment

If you are still uncomfortable purchasing online, that is fine!

You can refer to our Support page for our Bank account information and bank in or online transfer to us.

You can then email to us your bank in slip and we will arrange your order.

Anonymity

Home Master customers have the right to remain anonymous except in circumstances where personal information is required to complete a credit card or account transaction.

Factory Master Sdn Bhd will not disclose the sender information to the recipient unless specifically requested to do so by the customer.

Privacy in email

An email communication, there has always been, and always should be, an expectation of privacy between the sender and the intended recipients of a message.

Privacy is compromised; however, if personal information or private email content is shared with parties other than the sender and intended recipients without their consent, Home Master does not share or reveal email or personal information with third parties.

Email messages remain strictly between the sender and intended recipients.